Dr. Macaulay
Dental Office of Dr, Macaulay

584 S. Mathilda Ave., Suite 1
Sunnyvale, CA 94086

(408) 732-7982

FAQ's

We are preferred providers for a number of dental insurance carriers: Delta, Met Life, Aetna, First Health, and many more. You are very welcome to send email [email protected] or call to verify coverage. We are happy to process any dental coverage, but non-network plans may have lower benefit coverage than in-network plans.

What is your cancellation policy?

We have utmost respect for your time. We will always work hard to make sure your appointment is handled in the most efficient and timely manner, barring emergencies. We respectfully ask that if you are not able to make a scheduled appointment, please contact our office as soon as possible. Failed appointments and cancelled appointments with less that 24 hours notice will be charged a $50 missed appointment fee.

What are your office hours?

Our office is opened Monday - Friday, 8am to 5pm. We have a complete dental team to provide a broad range of appointment times to suit your scheduling needs, including lunch hours. While Dr. Macaulay does not schedule complex dental procedures on Fridays, he is available for emergencies, exams, and consultations on these days.

Are you accepting new patients at this time?

Our patients are our most valuable asset. We enthusiastically welcome new patients and referrals of friends and family! We are committed to delivering the best and most gentle dental care to meet your needs in a professional manner and be the best dental advocate for you and your loved ones.

Why do I need dental xrays?

Dental digital imaging is a critical part of the diagnostic process. During your exams, there are parts of the mouth that are not accessible by in-mouth exam alone. Digital xrays use the absolute minimal exposure to see areas that we cannot see in the mouth. This is the only way we can accurately see what the health of your mouth is. During this part of your exam, we use proper protective shields to cover the thyroid and critical organs to eliminate exposure to these organs. We adhere to reasonable and best practice standards in imaging and only take what is necessary to properly diagnose. The minimal standard of care is to take digital images once a year, like many other medical maintenance procedures. We do not take images on pregnant women unless there is an emergency, since good oral health is vital to having a healthy baby.

How often do I need my teeth cleaned?

There is no one single answer that is right for everyone since dental health is different from person to person, just as in overall medical health. Excellent gum health has been shown to have positive influence in the prevention of diseases such as diabetes, heart disease, premature birth, and Alzheimer's. Your dental hygienist takes great care to understand your personal health care habits, your health status, and other factors that are important in determining the appropriate course of treatment and frequency for getting your teeth cleaned. Please consult with your clinician to understand the recommended cleaning frequency to best suit your oral health.

Do I need to take antibiotics before dental procedures?

Individuals who have artificial metal joint replacements such as knees, hips, toes, and shoulders are at higher risk for infections to these joints and joint failures when undergoing many dental procedures. The American Academy of Orthopedic Surgeons strongly advises a prophylactic dose of antibiotics prior to these dental procedures to prevent such infections. Please advise our office if you have had a metal joint replacement, and your clinician will advise you on the appropriate course of action.

Individuals who have a history of Rheumatic Heart Fever or previous bacterial heart infection are also at higher risk for systemic infections as a result of certain dental procedures. The American Heart Association strongly advises a prophylactic dose of antibiotics prior to these dental procedures to minimize risk of these infections.

Please consult with your dental clinician and physician in determining the appropriate drug for your situation.

Can I still see the dentist during my pregnancy?

Pregnancy poses many challenges for an expectant mother, including proper oral care. Some women are not able to brush, while others have uncontrolled swelling in the gums as a result of hormonal changes during pregnancy and breastfeeding known as "pregnancy gingivitis." It is very important for expecting mothers to receive good dental cleanings throughout her pregnancy, at home and professionally. While most elective procedures are postponed until after baby arrives, dental cleanings and control of emergency infections are vital for good baby health.

Why do you need to know my list of medications?

Many prescription and over-the-counter medications have an impact in dental care. Since many dental anesthetics work against blood pressure medications, persons with high blood pressure require an adjustment in the type of dental anesthesia we use. There are over 500 common drugs that cause dry mouth, which can lead to many dental problems including decay, altered taste, and gum disease. It is important to let your dental clinician know about your medications and devise a plan to manage these risks and minimize oral diseases.

* We are proud to deliver the most personalized care possible to meet your individual needs. Any further questions regarding specific circumstances should be discussed with your dental clinician.


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